Stasy’s Art 2.0 is committed to fast, reliable shipping for all B2B and retail orders. We ship nationwide via UPS, FedEx, and LTL freight carriers from our Indianapolis distribution center and manufacturer partner warehouses.

Free Shipping

We offer free standard ground shipping on all orders over $500 within the continental United States. Orders under $500 are subject to calculated shipping rates based on weight, dimensions, and destination. Free shipping applies to standard ground service only — expedited and freight deliveries may incur additional charges.

Processing Times

In-Stock Items Ships same business day if ordered before 2:00 PM EST
Special Orders 3-5 business days processing + transit time
Custom / Made-to-Order 2-4 weeks depending on manufacturer lead time
Drop Ship Items 1-3 business days from manufacturer warehouse

Shipping Methods & Transit Times

Standard Ground (UPS/FedEx) 3-7 business days Free on orders $500+
Expedited (2-Day) 2 business days Calculated at checkout
Next Day Air 1 business day Calculated at checkout
LTL Freight 5-10 business days For oversized items (poles, large fixtures)

Job Site & Drop Ship Delivery

We offer direct delivery to job sites, construction locations, and commercial addresses. For B2B accounts, we can coordinate multi-drop deliveries across multiple locations on a single purchase order. Please provide detailed delivery instructions including:

  • Site contact name and phone number
  • Delivery hours and access restrictions
  • Loading dock availability (for freight shipments)
  • Inside delivery requirements (additional charges may apply)
  • Liftgate requirements for locations without a loading dock

Tracking Your Order

All shipments include tracking information sent via email. You will receive a shipping confirmation with tracking number(s) once your order leaves our facility. For B2B accounts, tracking information is also available through your online account dashboard or by contacting your dedicated account manager.

Shipping Restrictions

  • We currently ship to the continental United States only
  • Alaska, Hawaii, and US territories require special freight arrangements — contact us for a quote
  • PO Boxes cannot receive freight or oversized shipments
  • Hazardous materials (certain ballasts, batteries) may be subject to shipping restrictions

Damaged Shipments

Inspect all packages upon delivery. If you notice visible damage to the packaging, note it on the delivery receipt before signing. Photograph any damage immediately. Report shipping damage to our team within 48 hours of delivery at [email protected] or call (888) 232-1298. We will arrange a replacement or credit promptly.

Questions?

For shipping inquiries, expedited delivery requests, or international shipping arrangements, contact our logistics team at [email protected] or call (888) 232-1298, Monday through Friday, 8 AM – 5 PM EST.